Question 1

How do I collect testimonials for my website?

Accepted Answer

Share a Provoon collection page link with customers. They leave text, video, or audio testimonials in the browser—no app install or account required. You review submissions in one inbox, approve what you want public, then publish to a Wall of Love or embed on your website.

Question 2

How do I add testimonials to my website without code?

Accepted Answer

Publish your Wall of Love, proof avatars, or logo slider in Provoon, open Get Embed, copy the iframe, and paste it into a Custom HTML / Embed / Code block on your website builder. No developer required for the basic install on WordPress, Shopify, Wix, Squarespace, Webflow, Framer, and most site builders.

Question 3

What is a testimonial wall or Wall of Love?

Accepted Answer

A testimonial wall (often called a Wall of Love) is a visual gallery of customer quotes, videos, and ratings shown on your website. Provoon lets you collect those stories, curate the strongest ones, and embed a masonry or carousel wall that updates when you approve new testimonials.

Question 4

Can I import reviews and testimonials from other platforms?

Accepted Answer

Yes. Provoon supports importing testimonials so you are not starting from zero. Pull in stories you already earned, organize them with new collection-page submissions, then publish a single Wall of Love or embed on your site.

Question 5

Can I add my Google reviews to my website?

Accepted Answer

You can display customer reviews on your own website with Provoon widgets. Collect fresh stories with a collection link, import or curate existing quotes, and embed a Wall of Love so proof lives on pages you control—not only on Google Business Profile.

Question 6

Why not just use Google or my website builder’s review block?

Accepted Answer

Google Business Profile and basic builder review blocks are useful, but they rarely cover the full loop: asking customers, collecting video, approving stories, and embedding branded walls on every page. Provoon is built for that full workflow so freelancers, stores, and service businesses own their social proof.

Question 7

Can I manage testimonials for multiple websites or clients?

Accepted Answer

Yes. Create separate walls and collection pages for each website, brand, location, or client. Agencies and freelancers can keep proof organized per project; multi-location businesses can separate storefronts without mixing stories.

Question 8

Can I collect video testimonials?

Accepted Answer

Yes. Provoon collection pages let customers record or upload video testimonials from their phone or laptop. You review clips, pick the best moments, and publish them on a Wall of Love or share surfaces without forcing customers to install an app.

Question 9

Does Provoon use AI for testimonials?

Accepted Answer

Yes, where curation gets slow. Provoon uses AI to help rank stories for page jobs, transcribe video and audio, suggest tags, draft social captions, and run Brand Monitor reports. You still approve what goes live—AI speeds sorting and research; it does not replace your judgment or customer consent.

Frequently asked questions about Provoon