Collect
Auto-send testimonial requests
Direct answer
Provoon Story Reach auto-sends branded testimonial request emails with invite links, tracks opens and completions, and can send follow-ups so busy customers still leave a story. Pair it with collection pages for text, video, or audio.
Invites that feel on-brand
Use templates with your name and organization merge fields. Send from your workspace—or your own SMTP when connected—so the ask looks like it came from you, not a random SaaS noreply address.
Follow-ups without spreadsheet chasing
Schedule a polite reminder for non-responders instead of manually pinging a list every Friday. One nudge is professional; endless chasing is not. Tracking opens and completions shows who already finished so you do not double-ask.
Timing still matters
Automation helps delivery. Timing still decides response rate. Trigger after delivery, project launch, or a clear win—not months later when the moment has cooled. Short prompts outperform vague “would you review us?” messages.
Works with your collection pages
Each invite points at a branded collection link. Customers submit in the browser; you review in the same inbox as every other story. Auto-send is the outreach layer, not a separate testimonial pile.
Quick answers
Can I send from my own email domain?
Yes, when you connect your own SMTP. Otherwise send from the workspace defaults.
Will it spam customers?
You control who gets invites and how follow-ups are scheduled. Use it after real wins, not as a weekly blast to your whole list.
Does auto-send replace asking in person?
No. Warm personal asks still win. Auto-send covers scale and reminders after the first request.
Related
Collect stories and embed a Wall of Love with Provoon.