Video
Can I collect video testimonials?
Direct answer
Yes. Provoon collection pages let customers record or upload video testimonials from their phone or laptop. You review clips, pick the best moments, and publish them on a Wall of Love or share surfaces without forcing customers to install an app.
Tips for higher video response rates
Keep the ask short, send the link right after a happy moment (delivery, project launch, purchase), and allow text as a fallback so you still capture proof. Two or three prompt questions beat an open-ended “tell us everything.”
What “good enough” video looks like
Phone video with clear audio and a specific outcome beats a studio shoot that never happens. Aim for under a minute. Buyers care more about sincerity and detail than perfect lighting.
From clip to site and social
Approve the video for your Wall of Love, then export still quote cards or motion clips for Instagram, LinkedIn, X, or Stories when you want the same story in the feed. One consenting customer can power multiple surfaces.
Consent and editing
Only publish videos you have permission to show. Do not cut clips in a way that changes meaning. If someone is camera-shy, take the text story and move on—pressure kills future asks.
Quick answers
Do customers need an app to record?
No. They use the browser on phone or laptop.
What if someone will not go on camera?
Offer text or audio on the same collection page. A written outcome-heavy quote still converts.
Where can I learn more video tips?
See the video testimonial tips resource for prompts, timing, and quality shortcuts.
Related
Collect stories and embed a Wall of Love with Provoon.